THE SIMPLEST WAY TO CALCULATE SHIPPING COSTS IS TO ADD THE PRODUCTS YOU WANT TO THE SHOPPING CART THEN CLICK "VIEW CART" CLICK CHECKOUT & ENTER YOUR POST CODE TO CALCULATE THE FREIGHT COST. SEVERAL FREIGHT OPTIONS WILL SHOW UP.
To minimise the risk of spreading or contracting Coronavirus, signatures may not be obtained for courier parcel delivery. This means the parcel will be left in a safe place at the delivery address, and a photo will be taken of the item at the door.If the courier cannot deliver the package to a safe place, they will leave a calling card with further instructions. Please let us know with your order (or immediately after ordering)if you do not want the parcel lefy unsigned.
Please note, there is no limited liability insurance cover provided under the revised process, except in the case of damage.
Goody Goody Gum Drops usually offers several freight options for Australian deliveries.
Normal freight through TNT Express, Sendle, Aramex Couriers or Australia Post depending on your delivery location. TNT is the most reliable.
Express Parcel Post
Express Satchel Post
Flat Rate Delivery - Australia wide
Free Shipping for orders over $500 (Australia only)
Pick up from our Howlong warehouse by appointment. (Howlong is 30 Km from Albury/Wodonga on the NSW/Victorian border)
All courier parcel delivery services are certified Carbon Neutral. Saving more than your bottom line.
All freight costs are calculated by weight, while we can offer a great freight rate to most locations the reality is that most orders of lollies are far heavier than almost anything else ordered online resulting in a higher freight cost. We charge you what we have to pay for the freight or less in most instances.
Please select the type of freight that you want at checkout. All feight costs are shown in our Shopping Cart. You can calculate the various freight costs by entering your delivery address postcode in our freight calculator when you view your cart. Courier delivery is not available for all areas. If you select Courier delivery and it will be quicker to deliver with Australia Post we will post the order and vice versa.
Most parcels will require a signature on delivery. If there will be nobody in attendance to sign for the delivery it may be quicker to have the order delivered to your workplace or a friend's place where there will be someone home.
With Courier delivery, your parcel is insured (see below) and must be signed for on delivery. If nobody is there to sign the courier will leave a card and you can contact them for re-delivery. Please note: If you give your authority for the courier to leave the parcel it will no longer be insured. Couriers cannot deliver to PO boxes.
With postal deliveries, if nobody is there at the time of delivery the parcel will be taken to the local Post Office and a card left to enable you to collect it. Australia Post deliveries are not insured unless you ask for the goods to be sent by Insured Post. This is at an additional cost. Please ask us at email@example.com immediately after you have ordered if you want the parcel insured.
Both Australia Post & Courier deliveries will have a Tracking number. Please contact us if you haven't received your parcel within 5 days from despatch. (Longer in WA or remote areas) You will receive an automatic email sent to the address given when you ordered after your order has been completed and despatched.
Please note that we are outside Australia Post "Next Day Delivery" area for Express Post and delivery normally takes two days from despatch of your order. All delivery time estimations are from the time of despatch of your order. We try to despatch orders within 5 days of receiving payment. (Usually much sooner than that)
Insurance is already included in the regular shipping price for Fastway Couriers, which will cover any items, in the unlikely event that they damaged or broken during transit. Do not sign with the courier until you have checked all goods are not damaged. If there are any items damaged in transit, refuse delivery and ask to courier to return the parcel to us and we will replace any damaged or broken items after claiming with the courier's insurance company. If you sign and accept delivery, the insurance from Fastway Couriers is void, the goods become your responsibility, and we will not be liable for replacing any damaged or broken items. Please note that if you give an authority to leave the parcel if there is no body available to accept delivery, there is no insurance coverage.
If your order is being sent by Australia Post by your choice or if our courier doesn't deliver personally to your area, it will not automatically be covered by insurance. If you wish to purchase the optional Australia Post insurance, please contact us, and we can arrange the Australia Post insurance for you up to the value amount of your goods ordered. If you do not purchase the insurance (extra charge on top of the normal shipping price), we are unable to make a claim to Australia Post for any damaged or broken items, and Goody Goody Gumdrops Pty Ltd will not be liable for replacing any damaged or broken items.
Please remember that once we hand your parcel to Australia Post or a courier its delivery is totally out of our control and we can never guarantee delivery by a certain date but we will try our best if you let us know your required delivery date. Orders for delivery to WA, NT, central Queensland & remote areas are normally sent by courier. Our courier quotes 14 to 21 business days delivery to these locations after despatch. Most other areas 1 to 7 days depending on location.Express Post is available at an additional cost if your order is urgent.
Deliveries from the following TNT Express or Fastway Courier/Sendle depots usually arrive 2 to 3 business days after despatch:
Deliveries from the following TNT Express or Fastway Courier depots usually arrive 3 to 4 business days after despatch:
Deliveries from the following TNT Express or Fastway Courier depots usually arrive 4 to 8 business days after despatch:
Deliveries from the following Fastway Courier depots usually arrive 14 to 21 business days after despatch: TNT Express is normally 5 - 7 days.
For areas where Aramex Couriers do not have a depot we normally send your order by Australia Post. Please let us know if your order is urgent.
Express Post is available at additional cost if your order is urgent. Express Post orders must be received by noon (AEDT) for same day shipping. (provided that we have the stock available) Regular Parcel Post is also available.
Express Post or TNT Express is available all over Australia for an additional cost if your order is urgent.
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